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T's & C's

Terms & Conditions

 

  • The Baytree is a small family run establishment, we are unable to offer room service and there is no night porter facility.

  • Breakfast is normally served from 09:00 until 09:30am in the dining room, earlier by arrangement.

  • In the interest of hygiene we do not allow hot take-away food to be consumed within the bed rooms.

  • Check-in time is 13:00, earlier by arrangement.

  • Check-out time on day of departure is 10:30, later by arrangement.

  • We confirm every booking via e-mail (by post if requested). A non refundable deposit equal to the first night stay is requested at the time of booking. In the event of a cancellation or curtailment of stay with less than 8 days notice, we reserve the right to charge up to 100% of the remaining balance.

  • In any of the above cases except a ‘no show’ if we are able to resell the booking/room/s, only the deposit will be taken, any balance payments made will be refunded.

  • Balance is to be paid prior to departure from The Baytree by cash, cheque or credit/debit card.

  • For the above cancellation possibility we advise taking out holiday insurance. In the event of having to cancel, the balance payment can then be recovered via your insurance policy.

  • No refunds will be given for early departures.

  • The Baytree is exclusively for adults.

  • In line with recent laws we are 100% no smoking, this includes smoking with your head/arm or any part of your body out of the window. Guests will be asked to leave if suspected of smoking in any part of the building. Payments must be made in full with no refunds applicable and in addition a £50.00 surcharge will be made towards the cost of deep cleaning the room/area.

  • We are unable to accommodate single sex groups, e.g. Stag & Hen parties.

  • The Baytree has a car park, spaces can not be reserved or guaranteed. However we are located between two quiet roads one of which is a cul-d-sac, both of which have no parking restrictions.

  • If you or any of your party has any special needs such as mobility, dietary etc please advise us when enquiring and we will be happy to assist and inform you what facilities we have and are able to offer.

  • Single occupancy of a double room is charged at the standard tariff less £10.00 per night subject to availability.

  • Damages & breakages will be charged to replace, repair or renew items/property.

  • We are unable to accept pets except for assistance dogs.

  • We do provide secure wireless internet access throughout The Baytree, this is free of charge.

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Phone: 01803 293718

Email: enquiries@thebaytreehotel.com

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